Returns & Refunds
RETURN POLICY
Last Updated January 01, 2019
Thank you for your purchase and we strive to make each and every customer happy. However if you are not completely satisfied with your purchase for any reason, you may return it to use for a full refund or exchange of the same product. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within Thirty (30) days of the purchase date. All returned items must be in a new an unused condition.
RETURN PROCESS
To return an item, please email customer service at info@ucglobaltrade.com to obtain a return merchandise authorization (RMA). After receiving an RMA, please the item security in its original packaging or similar packaging and mail your return to the following address
Oh!Trendy
Attn: Returns RMA#
13949 Ramona Ave. Suite B, Chino, CA 91710
REFUNDS
After receiving your return and inspecting hte condition of your item, we will process your return or exchange. Please allow up to (3) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged
- Broken or mishandled Items that did not arrive in a defective condition
For defective and damaged products, please contact us our Customer Service number below to arrange a refund, replacement or exchange.
CONTACT AND QUESTIONS
If you have any questions or concerns regarding out return policy, please contact us at:
909-364-9922 or via email at info@ucglobaltrade.com